Privacy Policy

Introduction

SkinsVMonkey ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sklnsvmonkey.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site or services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site or services.

1. Information We Collect

1.1 Personal Information

We may collect several types of information from and about users of our website, including:

• Contact information (such as name, email address, mailing address, and phone number)
• Account information (such as username and password)
• Transaction information (such as payment details, purchase history, and shipping information)
• Profile information (such as preferences, product interests, and demographic information)
• Communications (such as customer service inquiries and survey responses)

1.2 Usage Information

We may automatically collect certain information about your equipment, browsing actions, and patterns when you interact with our website, including:

• Log information (such as IP address, browser type, operating system, referring pages, and access times)
• Device information (such as device identifiers, location information, and mobile network information)
• Usage data (such as traffic data, communication data, and the resources that you access and use on the website)
• Cookies and similar technologies (as described in our Cookie Policy)

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Place an order
• Subscribe to a newsletter
• Fill out a form
• Participate in a survey or promotion
• Contact customer service

2.2 Automated Collection

We automatically collect information when you:

• Visit our website
• Use our services
• Interact with our emails
• View our online advertisements or content

2.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Social media platforms (if you connect your account with us)
• Analytics providers
• Advertising networks

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and Maintaining our Services: To deliver the services you request, process transactions, and maintain your account
• Improving our Services: To understand how users interact with our site, identify areas for improvement, and develop new features
• Personalization: To personalize your experience, recommend content, and display relevant advertising
• Communication: To respond to your inquiries, provide support, and send administrative messages, updates, and marketing communications
• Security and Fraud Prevention: To protect our services, users, and business, and to detect and prevent fraudulent transactions and abuse
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

We process your personal information based on one or more of the following legal grounds:

• Performance of a contract with you
• Compliance with a legal obligation
• Your consent
• Our legitimate interests, which do not override your fundamental rights and freedoms

4. Information Sharing and Disclosure

We may share your information with the following categories of third parties:

• Service Providers: Companies that perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service
• Business Partners: Trusted companies with whom we collaborate to offer joint promotions or products
• Advertising and Analytics Partners: Companies that help us deliver relevant advertisements and analyze the effectiveness of our marketing efforts
• Legal Authorities: Law enforcement, courts, or regulatory agencies when required by law or to protect our rights
• Corporate Transactions: In connection with a merger, acquisition, reorganization, or sale of assets

We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use different types of cookies:

• Essential Cookies: Necessary for the website to function properly
• Preference Cookies: Enable the website to remember information that changes how the website behaves or looks
• Analytics Cookies: Help us understand how visitors interact with our website
• Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. To learn more about managing cookies, please visit our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk.

We regularly review our security procedures and consider appropriate new security technology and methods. We also maintain physical, electronic, and procedural safeguards to protect your personal information. Our employees are trained on privacy and security practices.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request copies of your personal information that we hold
• Rectification: You can ask us to correct inaccurate or incomplete information
• Erasure: You can ask us to delete your personal information in certain circumstances
• Restriction: You can ask us to restrict the processing of your information in certain circumstances
• Data Portability: You can ask us to transfer your information to another organization or to you
• Objection: You can object to our processing of your personal information
• Withdraw Consent: You can withdraw consent where we are relying on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be limited in some circumstances by applicable law.

7.1 Marketing Communications

You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing communications or by contacting us directly.

7.2 Do Not Track Signals

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Our website currently does not respond to "Do Not Track" signals.

8. International Data Transfers

We are based in the United Kingdom, and we process and store information on servers located in the UK and other countries. If you are located outside of the UK, please be aware that information we collect may be transferred to and processed in a country where the data protection laws may differ from those of your country.

If we transfer personal information from the European Economic Area (EEA), the United Kingdom, or Switzerland to a country that has not been found to provide an adequate level of protection under applicable data protection laws, we will implement appropriate safeguards to protect your personal information, such as entering into the European Commission's Standard Contractual Clauses with the data recipients.

9. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

For individuals in the European Union, please note that our Data Protection Officer can be contacted at dpo@sklnsvmonkey.com.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact your local data protection authority.